Daniel M
CINCINNATI, OH | 2020 GMC 1500 SierraJuly 27, 2026Service was excellent. Very professional and got the job done.Response from MARK SWEENEY BUICK GMC INC
July 28, 2026Daniel, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!Richard D
TERRACE PARK, OH | 2022 GMC YukonJuly 24, 20262025 Encore GX with 10k in for an oil change. The service advisor convinced my wife that a 4 wheel alignment was scheduled maintenance. The technician would have known when attaching the alignment equipment if it was even needed- which there was no way a 10k mile car needed it. Also, they never provided the alignment sheet. To show what the settings were and what adjustments they made (or didn’t need to make). Dodgy practices at best!!Also left with a $115 air filter change he also said was scheduled maintenance even though GM recommends changing every 30-50k miles. So went in for an oil change and left with. $400 + bill on a car with 10k miles!! Predatory practices on a female customer! If I can’t trust your service team to take care of my wife or daughters when they bring vehicles in, we won’t bring them back or buy any additional vehicles from your dealership.Response from MARK SWEENEY BUICK GMC INC
July 26, 2026Richard, we're disappointed to hear of the negative experience you had at our location. Here at Mark Sweeney Buick GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (888) 223-7457 to discuss ways we can better serve you in the future.Eric G
CINCINNATI, OH | 2023 GMC YukonJuly 23, 2026Always great service from Summer and team. Appt started on time and finished faster than expected.Response from MARK SWEENEY BUICK GMC INC
July 25, 2026Eric, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!Michael V
CINCINNATI, OH | 2020 GMC 1500 SierraJuly 23, 2026Good communication from start to finish. Friendly service peopleResponse from MARK SWEENEY BUICK GMC INC
July 25, 2026Michael, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!Ali H
CINCINNATI, OH | 2019 GMC YukonJuly 22, 2026Brought my GMC in because my AC isn’t working. After spending 1700.00 on a “fix”- my driver side AC is still not working. There was also grease spots left inside my car from the technician as well as a torque wrench left inside the windshield cowl. I expect more professional experience after spending the amount of money we do at this dealership.Response from MARK SWEENEY BUICK GMC INC
July 24, 2026We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (888) 223-7457 so we can make your experience a positive one.James G
CINCINNATI, OH | 2020 Chevrolet 2500HD SilveradoJuly 21, 2026Outstanding serviceResponse from MARK SWEENEY BUICK GMC INC
July 22, 2026We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.Mark K
HARRISON, OH | 2026 GMC Sierra 1500July 21, 2026Vehicle finished when promised...all service representatives were very helpful.Response from MARK SWEENEY BUICK GMC INC
July 22, 2026We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!Ann M
LAWRENCEBURG, IN | 2026 Buick Encore GXJuly 21, 2026Quick service and friendly serviceResponse from MARK SWEENEY BUICK GMC INC
July 22, 2026We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!Philip B
CINCINNATI, OH | 2012 Buick RegalJuly 15, 2026Thorough workResponse from MARK SWEENEY BUICK GMC INC
July 16, 2026Philip, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!Joyce G
CINCINNATI, OH | 2016 GMC 1500 SierraJuly 12, 2026The entire process from scheduling an appointment, receiving notifications and servicing of the vehicle was great.Response from MARK SWEENEY BUICK GMC INC
July 13, 2026Joyce, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
3365 HIGHLAND AVENUE CINCINNATI, OH 45213
- Contact: (888) 223-7457
- Service: (877) 865-7516
