Our Reviews
Joshua W|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
3/5/2025
I went to purchase a new truck from Mark Sweeney. This truck had a little bit more options than I really wanted but was willing to work with them on it. Unfortunately while on my way down there that truck sold. I still stopped in to get an appraisal on my current vehicle and Caleb on the Sales team actually found a truck that had every option I was looking for to a "T". In the end this worked out alot better! Staff was very friendly and I had an overall good experience with these folks.
CALEB WARMACK
3/6/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Sweeney Buick GMC and we hope to see you again soon!
SPRINGFIELD, OH
Chase C|2023 GMC Canyon
Confirmed Sales Customer
3/6/2025
Made the buying experience simple and enjoyable.
SCOTT SWEENEY
3/7/2025
Chase, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
CINCINNATI, OH
Emma P|2023 GMC SIERRA K15
Confirmed Service Customer
3/7/2025
Very friendly and professional experience
3/10/2025
Emma, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
MASON, OH
Willie G|2014 Chevrolet Impala Limited
Confirmed Service Customer
3/10/2025
Communication is great.
3/11/2025
Willie, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
CINCINNATI, OH
David K|2022 Buick Enclave
Confirmed Service Customer
3/12/2025
The repair and service of my car was completed as requested. Thanks
3/13/2025
David, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
James K|2025 GMC Sierra 1500
Confirmed Sales Customer
3/14/2025
I requested a test drive of an advertised GMC Sierra 1500 truck and Alice and Caleb were quick to respond and very accommodating. The truck was ready on time for the test drive and Caleb answered all of my questions. The dealership purchase experience was one of the best I have ever had and it went smoothly and quickly. I would purchase a Buick or GMC vehicle from Mark Sweeney Buick GMC again.
CALEB WARMACK
3/16/2025
James, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Sweeney Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MASON, OH
Therese E|2025 Buick Envision
Confirmed Sales Customer
3/16/2025
This was the best car buying experience we’ve had so far. I dread buying a car, but it was a pleasant experience from start to finish.
CALEB WARMACK
3/17/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
LUCASVILLE, OH
Robert R|2019 Buick Regal
Confirmed Service Customer
3/21/2025
3 new tires cured problems!
3/22/2025
Robert, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
FORT THOMAS, KY
Brian C|2025 Buick Envision
Confirmed Sales Customer
3/24/2025
Great service from beginning to end.
SCOTT SWEENEY
3/25/2025
Brian, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Mark Sweeney Buick GMC
LOVELAND, OH
Daniel&laurie S|2022 Buick Encore
Confirmed Service Customer
3/27/2025
Performed a regular service in a prompt professional manner. As always a very positive experience.
3/28/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
Linda Dave P|2019 GMC Yukon
Confirmed Service Customer
3/27/2025
Convenient ,,,, friendly
3/28/2025
Linda, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
CINCINNATI, OH
Stephen H|2024 GMC Canyon
Confirmed Sales Customer
3/29/2025
Quick easy and pleasure to deal with
CALEB WARMACK
3/31/2025
Stephen, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
GEORGETOWN, OH
Willie B|2025 GMC Sierra 1500
Confirmed Sales Customer
3/30/2025
My Experience was great. I would recommend my friends and family to buy from mark Sweeney.
BRIAN SWEENEY
3/31/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HARRISON, OH
Kelly M|2025 Buick Envista
Confirmed Sales Customer
3/30/2025
James made the process very easy and he was amazing. If had a rating system I’d give him a ten. He even followed up with me couple days later to see if I had any concerns and made sure my apps got updated for car.
DONALD J ANDERSEN
3/31/2025
Kelly, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
Anton M|2025 GMC HUMMER EV Pickup
Confirmed Service Customer
3/31/2025
Service was friendly. Had to come to reschedule maintenance because machine for tire rotation was down during my appointment. Would have been nice if the service department called me before my appointment to inform me about this prior to me coming in. Also, would be nice for the service department to wash your car after service.
4/1/2025
Anton, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (888) 223-7457 to discuss your concerns, as your satisfaction is of utmost importance to us.
WARREN, MI
Scott B|2025 GMC Sierra 1500
Confirmed Sales Customer
4/2/2025
My Sales rep was Caleb. I can't say enough good things about him. He went out of his way to find me a Truck that was not currently on the lot. He acted quickly, and I was in and out after giving a deposit in about 45 minutes. The service after from Caleb and Mark Sweeney GMC has been fantastic. I will refer friends and buy there again.
CALEB WARMACK
4/5/2025
We appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mark Sweeney Buick GMC!
LIBERTY TWP, OH
Gordon W|2025 Buick Envista
Confirmed Sales Customer
4/6/2025
Jesse Is one of the best salesman I have the pleasure of doing business with. He works with you to get the best deal. Which is why I have bought 2 cars from him and my daughter and her husband both have bought a car from him.
JESSE ROBINSON
4/7/2025
Gordon, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Sweeney Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!
CINCINNATI, OH
Mary K|2025 GMC Terrain
Confirmed Sales Customer
4/9/2025
Our family has purchased/leased more than 10 vehicles from the Mark Sweeney dealership. As always we are more than pleased. My favorite sales person is Jesse, he's the best.
JESSE ROBINSON
4/10/2025
Mary, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
CINCINNATI, OH
Elizabeth S|2025 Buick Encore GX
Confirmed Service Customer
4/9/2025
Great communication! Easy to work with!
4/10/2025
Elizabeth, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CINCINNATI, OH
Valerie H|2013 GMC Acadia
Confirmed Service Customer
4/16/2025
Fantastic!
4/17/2025
Valerie, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!
CINCINNATI, OH
Daniel M|2020 GMC 1500 Sierra
Confirmed Service Customer
4/18/2025
Summer handle everything. Excellent job.
4/20/2025
Daniel, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CINCINNATI, OH
Nancy G|2022 Buick Envision
Confirmed Service Customer
4/18/2025
Great service, very professional, spoke to Mr. Sweeney and Mr Robinson. They are really good people. The Tech solved the problem and was very efficient.
4/21/2025
We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
CINCINNATI, OH
Daniel K|2024 GMC Yukon XL 1500
Confirmed Sales Customer
4/22/2025
Great customer service and helpful team
DONALD J ANDERSEN
4/23/2025
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
Eileen A|2025 Buick Envista
Confirmed Sales Customer
4/22/2025
Everyone at Mark Sweeney Buick was willing to help us with type of car, color etc. Very professional and family oriented. I had many questions and Scott, Jesse and Caleb took the time to explain. great group to work with and I will certainly tell friends and family. l love my car
CALEB WARMACK
4/23/2025
Eileen, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Sweeney Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
WEST CHESTER, OH
Dina H|2019 GMC Acadia
Confirmed Service Customer
3/12/2025
I had service to my car. It was much needed and even though it was a long day being there the staff were great!
3/14/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us if you need anything in the future.
CINCINNATI, OH
Ashley H|2025 GMC Acadia
Confirmed Sales Customer
3/24/2025
Scott is an excellent source of reliable information, making the car purchase smooth and the trade-in process seamless. His expertise and transparency were greatly appreciated!
SCOTT SWEENEY
3/25/2025
Ashley, thank you for your kind review, we are happy to pass along your comments to Scott here at Mark Sweeney Buick GMC! We do hope we can be of assistance in the future. Take care!
BLUE ASH, OH
Alicia E|2016 Buick LaCrosse
Confirmed Service Customer
3/24/2025
The staff was very friendly and took care of my issues promptly!
3/25/2025
Alicia, we're happy you found our staff to be so supportive during your experience here at Mark Sweeney Buick GMC. We do hope we can be of assistance in the future. Take care!
BROOKVILLE, IN
Kerry S|2024 Buick Envista
Confirmed Service Customer
4/1/2025
Friendly and timely service. Summer is an asset to the Service Department.
4/2/2025
We appreciate your positive review about your recent experience with us! Until the next time we meet, take care!
AMELIA, OH
Ray M|2023 Buick Envision
Confirmed Service Customer
4/1/2025
Always a good job.
4/3/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
INDEPENDANCE, KY
Judith F|2019 Buick Enclave
Confirmed Service Customer
4/8/2025
Very fair
4/9/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Sweeney Buick GMC and we hope to see you again soon!
CINCINNATI, OH
Nicholas B|2022 GMC 1500 Sierra
Confirmed Service Customer
4/16/2025
Great overall experience. Great communication, and your waiting room is very well equipped for me to work while waiting. Good WiFi and comfortable desks with power outlets. Everything I need!
4/17/2025
Nicholas, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
CINCINNATI, OH
Libby M|2016 GMC Acadia
Confirmed Service Customer
4/23/2025
We were quoted $160 to replace the key fob for our GMC Acadia but, after the work was complete we learned it was $160 of labor, $200 for the actual key fob and $60 for a new key (which we did not ask for or need). $320+ for a new key and fob seems ridiculous and we would have gotten by with our old fob that was functional but cracked.
4/24/2025
Libby, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at (888) 223-7457 so we can work with you to make this right.
CINCINNATI, OH
Mike T|2022 Buick Enclave
Confirmed Service Customer
4/24/2025
People at Mark Sweeney could not have been nicer or more efficient. A+ all around
4/25/2025
Mike, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
CINCINNATI, OH
Kerry R|2024 Buick Enclave
Confirmed Service Customer
4/24/2025
Very satisfied
4/25/2025
Kerry, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Sweeney Buick GMC and we hope to see you again soon!
CINCINNATI, OH
Gerald P|2025 GMC Acadia
Confirmed Sales Customer
4/24/2025
Scott and Jesse were so very helpful in delivering to us the 2025 GMC Acadia AWD that we wanted to purchase from them. Having the opportunity to test drive a few different models that were at the dealership, we felt good about our decision.
SCOTT SWEENEY
4/27/2025
Gerald, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Sweeney Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
Donnie J|2024 GMC Sierra 1500
Confirmed Service Customer
4/28/2025
Appointment was on time no waiting. finished when promissed and looked for coupons and discounts to apply to he bill. Great service wont go anywhere else.
4/29/2025
Donnie, your wonderful feedback and rating mean a lot to us. Thank you again for choosing Mark Sweeney Buick GMC and we hope to see you again.
CINCINNATI, OH
Anne V|2017 Buick Enclave
Confirmed Service Customer
4/30/2025
thanks for the care and thorough research with my car. the slight rattle you mentioned when breaking is still noticeable so will continue to monitor that.
5/1/2025
Anne, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
LOVELAND, OH
Don T|2005 Chevrolet Cobalt
Confirmed Service Customer
5/7/2025
Everything was good. Service was on time as promised. Attendants kept me well informed as to what was going on. No complaints overall.
5/8/2025
Don, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
CINCINNATI, OH
Kathleen B|2016 Buick Encore
Confirmed Service Customer
5/9/2025
I'm always satisfied when I bring my Encore in for service and always appreciate that they will take me to work and pick me up when my car is done.
5/11/2025
Kathleen, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
CINCINNATI, OH
Amanda R|2025 GMC Acadia
Confirmed Sales Customer
5/13/2025
We were dreading the car buying experience, but our experience at Mark Sweeney was a pleasant surprise. Everyone was very friendly and Caleb went above and beyond to help us find the car we wanted. Thank you for making this an easy process.
CALEB WARMACK
5/14/2025
Amanda, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
Bobamie V|2024 GMC Yukon XL 1500
Confirmed Service Customer
5/13/2025
Always quick and easy- thank you!
5/14/2025
Bobamie, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
CINCINNATI, OH
Frederick K|2024 Buick Envision
Confirmed Service Customer
5/15/2025
Easy to get signed in, and a very quick turnaround. Thanks Gentlemen!
5/16/2025
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
TERRACE PARK, OH
John P|2021 GMC 1500 Sierra
Confirmed Service Customer
5/17/2025
Brought in my 2021 gmc sierra for an oil change and showed the tech that my camera system sometimes doesn’t work and it has a triangle with question mark on the screen, now I pay 67.80 every month for GM extended warranty, the technician kept my truck for three hours trying to run downloads to the ecm they checked to see what was covered on my warranty but I was never informed if it was covered or not was informed it was not fixed cost was 210 dollars with not much explanation for the extra cost and if it should have been covered under my warranty, so kinda unhappy with my experience was informed by technician that I should make arrangements to reserve a loaner next time my vehicle is in for downloads to my vehicle that was good advice but not happy about the up charge and was not told if my GM warranty is covering the cost I feel computer downloads should be covered and I shouldn’t have been charged more with no explanation.
5/19/2025
John, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (888) 223-7457 at your earliest convenience to discuss how we can turn this experience into a positive one.
CINCINNATI, OH
Michelle A|2021 Buick Encore GX
Confirmed Service Customer
5/17/2025
As always, I love coming to this dealership, first of all this is where I purchase my car and second, I know I will get the best service. The guys and girl are amazing and friendly. They explain the services I need, and I feel that they are honest and not trying to make me pay for things I don't need. My car is running so smooth. Since I brought the car in 2021, I only needed a tire and new battery. How great is that!! Plus, I love seeing the friendly dog. It feels like a family here.
5/19/2025
Michelle, we're happy you found our staff to be so supportive during your experience here at Mark Sweeney Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!
CINCINNATI, OH
Ozie D|2020 Buick Encore GX
Confirmed Service Customer
5/23/2025
Waiting time was too long.
5/24/2025
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (888) 223-7457.
CINCINNATI, OH
Nikki W|2025 Buick Enclave
Confirmed Sales Customer
4/24/2025
Excellent service
DONALD J ANDERSEN
4/25/2025
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LAWRENCEBURG, IN
Carly I|2025 Buick Encore GX
Confirmed Sales Customer
5/6/2025
Caleb was so great to work with and was super patient answering all my questions. He made sure to explain everything clearly and took amazing care. Scott was also super friendly and truly took the time to ensure we had everything we needed before driving away with our new vehicle.
CALEB WARMACK
5/7/2025
Carly, congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
John W|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
5/13/2025
they have the best service dept around always friendly dont try and sell service u dont need service manager is the best
5/14/2025
John, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
CINCINNATI, OH
Ashley T|2025 GMC Acadia
Confirmed Sales Customer
5/14/2025
Scott does a fantastic job of making the process efficient/easy.
SCOTT SWEENEY
5/15/2025
Ashley, we're happy you found our staff to be so supportive during your experience here at Mark Sweeney Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
Elizabeth H|2020 Chevrolet Impala
Confirmed Service Customer
5/15/2025
$50 to plug a tire is a bit too much. But when your tire is flat you are at the fibers mercy. Also they forgot to put the plug back on.
5/16/2025
Elizabeth, thank you for taking the time to leave us your feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (888) 223-7457 at your earliest convenience to discuss how we can turn this experience into a positive one.
CINCINNATI, OH
Timothy J|2024 Buick Encore GX
Confirmed Service Customer
5/16/2025
Always efficient and friendly consistent service.
5/19/2025
Timothy, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
FLORENCE, KY
Jeannie E|2023 Buick Enclave
Confirmed Service Customer
5/21/2025
Experience was very great your service people do excellent job
5/22/2025
Jeannie, thank you so much for your positive comments about Mark Sweeney Buick GMC! We look forward to your next visit! Take care!
CINCINNATI, OH
Michael S|2024 GMC Acadia
Confirmed Service Customer
6/10/2025
We brought our Acadia in to have the rear liftgate fixed. It was fixed promptly. We were kept informed of the progress throughout the process.
6/11/2025
Michael, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LOVELAND, OH
John W|2023 Buick Enclave
Confirmed Service Customer
5/23/2025
Friendly, helpful and professional
5/24/2025
John, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
Jennifer K|2025 Buick Enclave
Confirmed Sales Customer
5/29/2025
My husband and I worked with Scott Sweeney and appreciated his help and guidance in choosing a vehicle to lease. Scott was thorough in going over options and he helped in finding a lease most suitable for our family. We appreciated his professionalism and attentiveness to detail, as well as his efficiency. It is always a pleasure to work with Scott. We are very much enjoying the new lease!
SCOTT SWEENEY
5/30/2025
Jennifer, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
CINCINNATI, OH
Sue L|2025 GMC Yukon
Confirmed Service Customer
6/1/2025
I returned a set of floor mats for Yukon. The mats were ill fitting. Your staff was so nice about refunding my purchase cost.
6/3/2025
Thank you for taking the time to let us know how we did. We hope you have a great day!
CINCINNATI, OH
Abram G|2025 Buick Enclave
Confirmed Sales Customer
6/4/2025
Jesse is fabulous, the entire process was seamless and easy.
JESSE ROBINSON
6/5/2025
Abram, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Sweeney Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
CINCINNATI, OH
Cavel J|2015 GMC Terrain
Confirmed Service Customer
6/4/2025
The service was not that good this time.
6/5/2025
Cavel, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (888) 223-7457 so we can assist you further.
CINCINNATI, OH
Anthony B|2022 Buick Enclave
Confirmed Service Customer
6/11/2025
Great job with oil change prompt and checked our brakes which were fine no service needed at this time
6/12/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WEST CHESTER, OH
Robin B|2021 Buick Encore
Confirmed Service Customer
6/18/2025
Excellent
6/19/2025
Robin, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
CINCINNATI, OH
Dino C|2017 GMC Terrain
Confirmed Service Customer
6/18/2025
Great service
6/19/2025
We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
CINCINNATI, OH
Ronald H|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/20/2025
Scott was so helpful and made the process so easy. We also appreciated the time he gave us as well as Caleb for helping us with some towing questions!
SCOTT SWEENEY
6/23/2025
Ronald, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
John T|2018 Buick Encore
Confirmed Service Customer
6/10/2025
Good
6/11/2025
John, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Sweeney Buick GMC and we hope to see you again soon!
CINCINNATI, OH
Betty R|2023 Buick Envision
Confirmed Service Customer
6/14/2025
Short wait, could use points and coupon.
6/16/2025
Betty, we are very happy to have provided you with such a positive experience! We hope to see you soon!
CINCINNATI, OH
Judy J|2025 Buick Envision
Confirmed Sales Customer
6/19/2025
As I was looking at vehicles on the lot Rodney walked up behind me and scared me half to death and asked if he could help me find something. I told him what I was looking for and he showed me the ones on the lot. You may not like my next statement but I personally find it thrilling. He never tried to tell me what I should want nor did he try to push another kind of vehicle on me. I DO NOT like pushy salesmen. He listened and accepted what I told him I wanted. He got the sale. I told him what price I was comfortable with and he worked with the boss to get me as close to it as possible . I'm very happy with both Rodney and my SUV. He even delivered it to my driveway. He is definitely an asset to your dealership.
RODNEY ALLEN
6/20/2025
Judy, we're happy you found our staff to be so supportive during your experience here at Mark Sweeney Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
Pamela W|2025 Buick Encore GX
Confirmed Service Customer
6/20/2025
Summer ordered new wiper blades immediately when she became aware of the issue and let us know when they would arrive
6/23/2025
Pamela, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
CINCINNATI, OH
Tom S|2021 GMC Yukon
Confirmed Service Customer
6/26/2025
My service coordinator (CJ?) was extremely friendly and helpful and communicative. He kept me updated on the status of my service throughout the process and helped work around my schedule. Carry was also very helpful in getting me a loaner during my appointment. Thank you!
6/27/2025
Tom, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Sweeney Buick GMC and we hope to see you again soon!
CINCINNATI, OH
Eric A|2025 GMC Acadia
Confirmed Service Customer
6/26/2025
Issue was resolved quickly and easily.
6/27/2025
It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!
CINCINNATI, OH
Cynthia B|2017 Chevrolet Cruze
Confirmed Service Customer
6/29/2025
Always a good experience at Mark Sweeney.
6/30/2025
Cynthia, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
CINCINNATI, OH
Kerry R|2024 GMC Terrain
Confirmed Service Customer
6/29/2025
Na
6/30/2025
Kerry, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
CINCINNATI, OH
Donnie J|2018 GMC Terrain
Confirmed Service Customer
6/23/2025
Easy in - on time delivery and completion of work - searched for coupons to apply great easy experience.
6/24/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
CINCINNATI, OH
Joseph S|2025 Buick Encore GX
Confirmed Sales Customer
6/24/2025
I have dealt with the Sweeney family for almost 15 years. They are thoroughly professional and honest
BRIAN SWEENEY
6/25/2025
Joseph, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
Joel H|2021 GMC 1500 Sierra
Confirmed Service Customer
7/7/2025
Ease of scheduling was awesome and upon arrival everyone was friendly and accommodating.
7/8/2025
Joel, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
WEST CHESTER, OH
Robin B|2021 Buick Encore
Confirmed Service Customer
7/8/2025
You do work tell the problem is solved. Thank you for that.
7/9/2025
Robin, we want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!
CINCINNATI, OH
James H|2023 Buick Envision
Confirmed Service Customer
7/8/2025
The staff in the service desk were expecting my car and knew what work needed to be accomplished. The oil change and servicing work went very well. It was difficult to determine when my car was ready. I did not receive a phone call, and it took 3 phone calls to mark Sweeney before I was able to connect with a person to get status on the car.
7/9/2025
James, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Until the next time we meet, take care!
CINCINNATI, OH
Shane R|2025 GMC Acadia
Confirmed Sales Customer
7/10/2025
Very pleased with the process, would definitely buy another car from the team at this dealership!
RODNEY ALLEN
7/13/2025
Shane, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Sweeney Buick GMC and we hope to see you again soon!
SPRINGBORO, OH
James J|2023 Buick Enclave
Confirmed Service Customer
7/10/2025
Service department was prompt and professional. It is always a pleasure working with this dealership.
7/13/2025
James, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
BURLINGTON, KY
Zulande G|2015 Buick Verano
Confirmed Service Customer
7/10/2025
Service was in a timely manner and customer service was excellent.
7/13/2025
Zulande, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!
CINCINNATI, OH
Curtis J|2021 Buick Encore GX
Confirmed Service Customer
6/30/2025
my scheduled oil change, tire rotation, engine air filter change & cabin filter change was completed promptly
7/1/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
WEST CHESTER, OH
Terri W|2021 Buick Encore GX
Confirmed Service Customer
7/2/2025
When picking up car was told no issue found, however the back lights were on and car was off. Manager did something to the brake and lights went out..Got home lights still issue.
7/4/2025
Terri, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (888) 223-7457 at your earliest convenience to discuss how we can turn your experience into a positive one.
CINCINNATI, OH
Kim S|2019 Buick Encore
Confirmed Service Customer
7/8/2025
Mike is awesome!!! It’s painful when you get the bill but he is so professional and nice. That helps the process! All wax done in such a great time frame. I brought the 2 cars in and he managed to get them done super timely!!!!
7/9/2025
Kim, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CINCINNATI, OH
Kyle G|2025 GMC Sierra 1500
Confirmed Sales Customer
7/9/2025
Scott & Caleb were awesome. They both did a great job getting me into a new GMC truck
CALEB WARMACK
7/11/2025
Kyle, we're happy you found our staff to be so supportive during your experience here at Mark Sweeney Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
ERLANGER, KY
Mark T|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/10/2025
Great service department and customer service.
7/13/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
CINCINNATI, OH
Ann M|2023 Buick Encore GX
Confirmed Service Customer
7/15/2025
Quick
7/16/2025
Ann, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
LAWRENCEBURG, IN
Jonathan F|2019 GMC Yukon
Confirmed Service Customer
7/15/2025
Not all service consultants were friendly and helpful
7/16/2025
Jonathan, it is disappointing for us to hear that your experience was anything less than great. We'd like the opportunity to turn your experience around. Please reach out to us at (888) 223-7457 at your earliest convenience to discuss how we can turn this experience into a positive one.
CINCINNATI, OH
James D|2023 GMC Canyon
Confirmed Service Customer
7/16/2025
Everyone is always kind and super helpful. Quick to answer questions and the coffee wasn't bad either.
7/17/2025
Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
CINCINNATI, OH
James B|2021 Buick Enclave
Confirmed Service Customer
7/10/2025
Good Experience
7/13/2025
James, your satisfaction is our top priority. We look forward to your next visit! Take care!
CINCINNATI, OH
Deborah T|2023 GMC Terrain
Confirmed Service Customer
7/11/2025
I've been very pleased with the service and attention I've received over the last two years for my GMC Terrain.
7/14/2025
Deborah, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
MONROE, OH
Edward S|2018 Buick Encore
Confirmed Service Customer
7/14/2025
Carrie needs to be recognized for exceptional customer service. She goes far beyond normal customer service requirements. You're lucky to have an employee like her especially with such a beautiful voice on the telephone
7/15/2025
Edward, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Sweeney Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
Logan D|2025 GMC Terrain
Confirmed Service Customer
7/21/2025
Prepared for my appointment, good waiting room, and customer service
7/22/2025
Logan, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
BELLEVUE, KY
Melissa B|2026 GMC Terrain
Confirmed Sales Customer
7/21/2025
Mark Sweeney Buick GMC is my all-time favorite dealership. They have hands-down the best customer service I’ve ever experienced!!!
SCOTT SWEENEY
7/22/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
CINCINNATI, OH
Mary W|2020 Buick Envision
Confirmed Service Customer
7/23/2025
Service was on time…no waiting . Technician was spot-on with length of time it would take to correct the problem; In and out in the time he projected.. Will return to mark Sweeney… hopefully not for service but to buy a new Buick
7/23/2025
Mary, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
CINCINNATI, OH
Rory P|2024 GMC Terrain
Confirmed Service Customer
7/23/2025
It was a very pleasant one, everyone is so nice.
7/23/2025
Rory, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CINCINNATI, OH
David R|2025 Buick Encore GX
Confirmed Service Customer
7/24/2025
My experience was great! Very friendly and very fast service. I felt very appreciated as a customer.
7/25/2025
David, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
CINCINNATI, OH
Brandon P|2023 GMC Yukon
Confirmed Service Customer
7/21/2025
Easy
7/22/2025
Brandon, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!
CINCINNATI, OH
Joan E|2021 Buick Encore GX
Confirmed Service Customer
7/21/2025
Efficient and courteous. No issues at all.
7/22/2025
Joan, we want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!
CINCINNATI, OH
John B|2025 GMC Sierra 1500
Confirmed Sales Customer
7/22/2025
Scott was diligent in finding a car and executing the trade
SCOTT SWEENEY
7/23/2025
John, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
CINCINNATI, OH
Lillian T|2025 Buick Encore GX
Confirmed Sales Customer
7/22/2025
Brian was very accommodating and made my wishes come true
BRIAN SWEENEY
7/23/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
Almira D|2025 Buick Envista
Confirmed Sales Customer
7/22/2025
This was my first time EVER purchasing a brand new car. Rodney provided top tier service in making that happen. Very comfortable environment, walked through every step, explaining everything that I needed to know to make my purchase successful. It was definitely a red carpet experience
RODNEY ALLEN
7/23/2025
Almira, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Sweeney Buick GMC and we hope to see you again soon!
CINCINNATI, OH
Seth B|2025 Buick Encore GX
Confirmed Sales Customer
7/23/2025
Caleb was one of the most knowledgeable salesman I’ve ever had. Dealership was clean and presented well.
CALEB WARMACK
7/25/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
MINFORD, OH
James M|2011 GMC Sierra
Confirmed Service Customer
7/25/2025
I've never had a bad experience at Mark Sweeney, everyone is so kind and knowledgeable!
7/27/2025
James, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Sweeney Buick GMC and we hope to see you again soon!
CINCINNATI, OH
Jamie S|2020 Chevrolet Tahoe
Confirmed Service Customer
8/4/2025
CJ was great. Car is back to normal.
8/6/2025
We're happy you found our staff to be so supportive during your experience here at Mark Sweeney Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
CINCINNATI, OH
David P|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
8/9/2025
Always very professional
8/11/2025
David, thank you so much for your positive comments about Mark Sweeney Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
CINCINNATI, OH
Collette Y|2020 GMC Terrain
Confirmed Service Customer
7/24/2025
Excellent service always! The staff also tries to make a personal connection with you.
7/25/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
CINCINNATI, OH
John H|2024 GMC Sierra 1500
Confirmed Service Customer
8/1/2025
Quick, in and out no issues.
8/4/2025
John, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
MONTGOMERY, OH
Darrin W|2020 GMC Terrain
Confirmed Service Customer
8/2/2025
I dropped my 2020 GMC Terrain SLE to have them diagnose and repair my heating and air conditioning control panel assembly. These guys are passionate about their work unlike an other GMC repair center near me that could never fix an issue with my cruise control. Mike kept me posted ever step of the way. These mechanics there never gave up. They fixed my issue in a very professional manner. They have truly gained another customer. I will from this point on take my vehicle to them every time for my repair needs. Cruise control repairs soon. Thank you once again for a pleasurable experience. Darrin Wright
8/4/2025
Darrin, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Sweeney Buick GMC! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
COVINGTON, OH
Mike M|2017 GMC Yukon XL
Confirmed Service Customer
8/8/2025
Our Yukon was checked in for a rough idle and a warning light that said a back door was open so we were unable to use the locks or the power windows. Initially neither of these conditions were diagnosed and then the dealership was able to duplicate the door warning light condition. It was diagnosed as a bad wiring harness in the door. The part had to be ordered so we had to pick the car back up and then return for that to be fixed. The rough idle was not diagnosed and is still present
8/11/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (888) 223-7457 to discuss your concerns, as your satisfaction is of utmost importance to us.
CINCINNATI, OH
Baker B|2025 GMC HUMMER EV SUV
Confirmed Service Customer
8/8/2025
great customer service
8/11/2025
Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
CINCINNATI, OH
Annelise M|2025 Buick Envision
Confirmed Sales Customer
8/8/2025
Scott, Caleb and Tyler gave us an amazing customer service experience. They went out of their way to make sure I loved my car and I could not be happier. I would recommend this dealership 100%. You can tell they truly value their customers and stand behind their values. I cannot thank them enough for all that they did for me!
JOSEPH ALLSPACH
8/11/2025
Annelise, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Sweeney Buick GMC! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
COLD SPRING, KY
Jeffrey S|2019 GMC Acadia
Confirmed Service Customer
8/9/2025
Always prompt, reliable and professional service! THANK YOU!!!
8/11/2025
Jeffrey, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CINCINNATI, OH
Terri W|2021 Buick Encore GX
Confirmed Service Customer
8/9/2025
Caleb and Summer were great. The service team did good the second time but because they didn't catch it the first i had to replace my battery.
8/11/2025
Terri, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
CINCINNATI, OH
Keith T|2019 Buick Enclave
Confirmed Service Customer
8/9/2025
This was my first time entrusting my car to the folks at Mark Sweeney and I couldn’t have been more satisfied. The work was done in a timely manner and communication before during and after the visit was excellent!
8/12/2025
Keith, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Sweeney Buick GMC and we hope to see you again soon!
LOVELAND, OH
Charles M|2021 GMC 1500 Sierra
Confirmed Service Customer
8/11/2025
Oil change and tire rotation, they had sent a coupon for 99 and I used it and all went well as expected I have used them several times and they have been great
8/13/2025
Charles, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
CINCINNATI, OH
Donna P|2023 Buick Encore GX
Confirmed Service Customer
8/12/2025
Quick, very nice,
8/14/2025
Donna, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
Olubukola S|2015 GMC Terrain
Confirmed Service Customer
8/14/2025
Came in to get my oil changed, tire fixed, and possibly my sunroof fixed. They were unable to find what was wrong with my sunroof and why it's leaking
8/16/2025
We appreciate your honest feedback, as we are always looking for ways to improve. Please reach out to us at (888) 223-7457 so we may assist you in moving forward towards a resolution.
CINCINNATI, OH
Lloyd P|2024 GMC Terrain
Confirmed Service Customer
8/14/2025
Got me right in and finished super fast!
8/16/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CINCINNATI, OH
Charles B|2017 Buick Encore
Confirmed Service Customer
8/15/2025
Always a great experience when I have service done on my car. Everyone there is so kind and professional. CJ Coppage is wonderful..kept me informed of repairs and even brought my cat out to me when ready, a small detail but so apprecited
8/17/2025
Charles, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Sweeney Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!
MAINEVILLE, OH
Brian A|2025 GMC Sierra 1500
Confirmed Service Customer
8/15/2025
It was disappointing to have a problem with my brand new truck, but Summer and Kyle in the Maintenance department did everything they could to make the situation better. A noise was being produced from under the dash and it took a great deal of time to diagnose. There were no service bulletins for this issue, so Kyle and Team worked non-stop to trace the noise and fix the issue. They also kept me up to date every step of the way and gave me a loaner at no charge. A+ to Mark Sweeney Buick/GMC and Kyle and Summer.
8/18/2025
Brian, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
CINCINNATI, OH
Gayle D|2023 GMC Acadia
Confirmed Service Customer
8/18/2025
Always experience professionalism as well as client oriented service
8/19/2025
Gayle, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CINCINNATI, OH
Kevin O|2022 GMC Acadia
Confirmed Service Customer
8/19/2025
They were incredibly flexible and accomodating for my needs. They got everything done quickly without any inconvenience.
8/20/2025
Kevin, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
CINCINNATI, OH
Todd W|2022 GMC 1500 Sierra
Confirmed Service Customer
8/19/2025
In service for a re call
8/20/2025
Todd, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
CINCINNATI, OH
Jon S|2024 Buick Encore GX
Confirmed Service Customer
8/20/2025
Good service as always.
8/21/2025
Jon, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
CINCINNATI, OH
Lois S|2018 Buick Regal
Confirmed Service Customer
8/22/2025
Summer is extremely helpful, knowledgable and answers any questions I have.
8/24/2025
Lois, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
CINCINNATI, OH
James R|2025 GMC Yukon
Confirmed Sales Customer
8/29/2025
Purchasing a car can sometimes feel overwhelming, but Rodney completely changed that for me. From the very first conversation, he was friendly, approachable, and incredibly knowledgeable. He took the time to really understand what I was looking for, listened to all of my concerns, and helped guide me through every step of the process without ever making me feel pressured. Rodney went above and beyond to make sure I was comfortable with my decision. He explained all of the features in detail, answered every single question I had with patience, and made the financing process simple and straightforward. What stood out the most was how genuine he was, he truly cared about making sure I left happy and confident in my purchase. Thanks to Rodney, I was able to drive off in a car that fits my needs perfectly, and I couldn’t be more grateful for the experience. If you’re considering buying a car, I can’t recommend Rodney enough. He made the process smooth, stress-free, and even enjoyable. Ask for Rodney! You won’t be disappointed!
RODNEY ALLEN
9/1/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
HAMILTON, OH
Brian H|2024 GMC Acadia
Confirmed Service Customer
8/12/2025
The service department did an outstanding job. They were courteous and helpful.
8/14/2025
Brian, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
HEBRON, KY
Timothy V|2025 Buick Enclave
Confirmed Sales Customer
8/13/2025
Top notch experience
RODNEY ALLEN
8/15/2025
Timothy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BARGERSVILLE, IN
Robin B|2021 Buick Encore
Confirmed Service Customer
8/19/2025
Everything was great. Staff really worked with me.
8/20/2025
Robin, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Sweeney Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.
CINCINNATI, OH
Stuart S|2015 Buick Encore
Confirmed Service Customer
8/19/2025
Service was performed quickly
8/20/2025
Stuart, we are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CINCINNATI, OH
Linda V|2017 GMC Terrain
Confirmed Service Customer
8/19/2025
Kyle, does a great job and it's much appreciated all of the service staff are very friendly
8/20/2025
Linda, we're happy you found our staff to be so supportive during your experience here at Mark Sweeney Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
CINCINNATI, OH
Rose J|2024 Buick Encore GX
Confirmed Service Customer
8/22/2025
Arrived early pulled Right in and got my service taken care of
8/25/2025
Rose, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Sweeney Buick GMC and we hope to see you again soon!
CINCINNATI, OH
John E|2020 Buick Envision
Confirmed Service Customer
8/25/2025
Fast and on time. No pressure selling. Did the maintenance work that I requested .
8/26/2025
John, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
CINCINNATI, OH
Patrick H|2022 Buick Envision
Confirmed Service Customer
8/30/2025
Great service
9/1/2025
Patrick, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MILFORD, OH
Kerry R|2024 Buick Enclave
Confirmed Service Customer
8/30/2025
Great service on time and thorough
9/1/2025
Kerry, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
CINCINNATI, OH
Opherro J|2015 GMC Terrain
Confirmed Service Customer
8/29/2025
Not the best , customer service
9/1/2025
We appreciate your honest feedback, as we are always looking for ways to improve. Please reach out to us at (888) 223-7457 so we may identify ways to improve your experience.
CINCINNATI, OH
James C|2025 GMC Yukon
Confirmed Sales Customer
9/7/2025
The entire staff was great to work with. They shared information and made the process extremely easy.
CINCINNATI, OH
Michael S|2026 GMC Acadia
Confirmed Sales Customer
9/7/2025
The purchase experience was smooth. After signing all of the paperwork, Scott brought me out to my car and showed me how to access all the controls of the car. He even paired my phone to the Cara d set up the wi-fi. I left the lot with a fully functioning car. Love it!
SCOTT SWEENEY
9/8/2025
Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Sweeney Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LOVELAND, OH
Rick P|2006 Chevrolet Cobalt
Confirmed Service Customer
9/10/2025
I was in and out quickly
9/10/2025
Rick, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
Michael G|2023 Buick Enclave
Confirmed Service Customer
9/10/2025
Service department was helpful and fixed the issue with my vehicle.
9/11/2025
Michael, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
LOVELAND, OH
Philip B|2012 Buick Regal
Confirmed Service Customer
9/15/2025
Expedient Excellent service
9/16/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CINCINNATI, OH
Karen J|2025 Buick Envista
Confirmed Sales Customer
9/15/2025
Always great service and attention to detail. Scott always makes the purchasing process easy!
SCOTT SWEENEY
9/16/2025
Karen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
Veronica F|2017 GMC Acadia
Confirmed Service Customer
9/17/2025
Summer, was great in her communication with me. I explained that I wanted the multi-point checklist to ensure that the techs were actually inspecting my car thoroughly. Now it does not guarantee that they did; however, Sweeney has been pretty good to me over the years. And even when an incident occurred, they took care of it. I've been with them for 15+ years, so I would hope that they would not take advantage of me.
9/17/2025
Veronica, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
CINCINNATI, OH
Linda R|2016 Buick Enclave
Confirmed Service Customer
9/3/2025
As usual all was handled very appropriately.
9/3/2025
Linda, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
CINCINNATI, OH
Jerry D|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
9/12/2025
Scott Sweeney was excellent with his customer service and professionalism. Scott did not rush us or pressure simply listened and delivered. Our experience was exceptional and would highly recommend the dealership.
SCOTT SWEENEY
9/15/2025
Jerry, thank you so much for your positive comments about Mark Sweeney Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AMELIA, OH
Ondra M|2024 Buick Envista
Confirmed Service Customer
9/15/2025
Found it quicker to book online
9/16/2025
Ondra, thank you for the high star rating! We hope you have a great day!
CINCINNATI, OH
Barbara M|2015 Buick Regal
Confirmed Service Customer
9/16/2025
I WENT IN FOR MY ANNUAL CHECK UP,IT TOOK NO TIME AT ALL. THEY WERE POLITE, IT TOOK NO TIME AT ALL
9/17/2025
Barbara, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
CINCINNATI, OH
Mycal B|2026 GMC Sierra EV
Confirmed Sales Customer
9/17/2025
We ordered a vehicle a few months ago and the process was incredibly smooth. Brian was great to work with and responded quickly back with any questions that we had along the way. Once the truck was completed and shipped to the dealership, we were in and out quickly without a hiccup. Best car buying experience that we have had.
BRIAN SWEENEY
9/17/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
Margaret S|2014 GMC Terrain
Confirmed Service Customer
9/17/2025
Service was completed in a timely manner.
9/18/2025
Margaret, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
Patricia J|2020 Buick Envision
Confirmed Service Customer
9/20/2025
it was good done in about 1.5 hours just as they said
9/22/2025
Patricia, we are very happy to have provided you with such a positive experience! We hope to see you soon!
CINCINNATI, OH
Betty R|2023 Buick Envision
Confirmed Service Customer
9/20/2025
I like how you are given a service update on your car if you are waiting or if you leave it at the dealership.
9/22/2025
Betty, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
Farrell S|2019 GMC 1500 Sierra
Confirmed Service Customer
9/18/2025
Good customer care The mechanic who worked on my truck took every step possible in making sure the At every problem that could of been was ruled out an only had to fix the truck 1 time Thanks for the great experience & for fixing my truck
9/19/2025
Farrell, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Mark Sweeney Buick GMC
CINCINNATI, OH
Paula H|2020 GMC Yukon
Confirmed Service Customer
9/18/2025
Everyone was friendly and the car was ready when they said it would be.
9/19/2025
Paula, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LOVELAND, OH
Bernadette V|2025 Buick Envision
Confirmed Sales Customer
9/23/2025
Very kind and didn't react like I was a old lady with dumb questions...Would recommend this dealership to my friends.Nineteen years I bought a brand new Escape from Walt Sweeney' s on Glenway...Never had any trouble with that car why switch...Thanks again.
CINCINNATI, OH
Dennis K|2026 GMC Canyon
Confirmed Sales Customer
9/26/2025
Could not of had a better experience at this dealership. Scott was able to find the vehicle I wanted. It was a smooth and enjoyable car buying experience. I am very happy with my purchase!!😊
SCOTT SWEENEY
9/28/2025
Dennis, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
MAINEVILLE, OH
William B|2021 GMC Acadia
Confirmed Service Customer
10/8/2025
service was performed quicker than I expected
10/10/2025
William, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CINCINNATI, OH
Beth T|2014 Buick Verano
Confirmed Service Customer
10/8/2025
I had a friendly greeting upon arrival and was informed of the service length and helped with the rewards checkout
10/11/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
CINCINNATI, OH
David K|2023 GMC Yukon
Confirmed Service Customer
10/8/2025
My 2023 Yukon would not start. I tried jumping the battery with my jumper box to no avail. I called my Sales Rep ( Brian Sweeney ) who drove from the dealership to my house about 25 miles to help out. We were still not able to get out to start. Ultimately, I had to have it towed into the dealership. The very next day they called to say that the battery was completely dead and a new battery replacement would be covered under my bumper to bumper coverage still in effect.
10/10/2025
David, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VILLA HILLS, KY
Timothy J|2024 Buick Encore GX
Confirmed Service Customer
10/10/2025
Fast, efficient service.
10/12/2025
Timothy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FLORENCE, KY
Merle S|2025 Buick Enclave
Confirmed Sales Customer
10/10/2025
James Tatum along with the other salesmen, went above what I was expecting. They did things that you don't expect from car salesmen. We left with a good feeling about our purchase.
JAMES TATUM
10/12/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Mark Sweeney Buick GMC! We hope to be of service to you again in the future. Best wishes, Mark Sweeney Buick GMC
MIAMISBURG, OH
Garry S|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
10/15/2025
Excellent
SCOTT SWEENEY
10/16/2025
Garry, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
COLD SPRING, KY
Michelle A|2021 Buick Encore GX
Confirmed Service Customer
10/16/2025
Great service, great coffee, the young lady was very knowledgeable and answered all my questions. Super friendly and got me in and out. Love how they have guest internet and stations set up, I was able to keep working on my laptop. Love you guys. This is my second car I brought from this dealership. Very honest in pricing!!!
10/19/2025
Michelle, we're happy you found our staff to be so supportive during your experience here at Mark Sweeney Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
Justin C|2024 GMC Sierra 1500
Confirmed Service Customer
10/21/2025
CJ is a great addition to your team, all hustle no BS
10/21/2025
Justin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CINCINNATI, OH
Thomas G|2024 GMC Yukon XL 1500
Confirmed Service Customer
10/24/2025
Professional and quick service -- very helpful!
10/26/2025
Thomas, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
CINCINNATI, OH
Kevin O|2022 GMC Acadia
Confirmed Service Customer
10/27/2025
CJ the service writer kept me up to speed on everything going on with my car, anything it might need, and stuff I REALLY needed done. They were quick, attentive, answered every question.
10/28/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
Daniellaurie S|2022 Buick Encore
Confirmed Service Customer
10/29/2025
Very responsive to an emergency need on my part. Always easy and pleasant to deal with Mark Sweeney.
11/1/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
CINCINNATI, OH
Jeanne S|2025 Buick Envision
Confirmed Sales Customer
9/24/2025
The salesman and finance Mgr. were both terrific.
JESSE ROBINSON
9/25/2025
Jeanne, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
CINCINNATI, OH
Molly N|2021 Buick Enclave
Confirmed Service Customer
10/6/2025
Mark Sweeney Buick GMC was absolutely amazing to work with! A big shout to the entire service department for working with me to determine the issues I was having and repairing them under the warranty. The service department staff, Summer and Kyle, were patient and listened to what I was telling them. Kerry was always cheerful on the phone and cares about their clients!
10/8/2025
Molly, we are very happy to have provided you with such a positive experience! Thank you for choosing Mark Sweeney Buick GMC and we hope to see you again.
CINCINNATI, OH
Carlos J|2019 GMC Yukon
Confirmed Service Customer
10/8/2025
I was waiting and after talking to 2 different service managers my problem still isn't resolved. I purchase a vehicle with supposed buyer to bumper coverage but I'm still being charged for tires and maintenance
10/9/2025
We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
CINCINNATI, OH
April C|2024 Buick Encore GX
Confirmed Service Customer
10/8/2025
No coment
10/10/2025
April, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
HIGHLAND HEIGHTS, KY
Mark M|2024 GMC Sierra 1500
Confirmed Service Customer
10/9/2025
They always take care of me
10/11/2025
Mark, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
LIBERTY TOWNSHIP, OH
Jeannie E|2023 Buick Enclave
Confirmed Service Customer
10/13/2025
Great
10/14/2025
Jeannie, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
CINCINNATI, OH
Gary H|2024 Buick Encore GX
Confirmed Service Customer
10/21/2025
My service was done professionally and quick. I think Mark Sweeney is a great dealership to work with in all my needs.
10/22/2025
Gary, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
Travis P|2021 GMC Acadia
Confirmed Service Customer
10/29/2025
Great service as always.
10/31/2025
Travis, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.
CINCINNATI, OH
Kathy B|2018 Buick Encore
Confirmed Service Customer
11/6/2025
Everyone was pleasant. Loved the technician updates and the complementary multi point inspection that I can review. Great experience. Thank you.
11/7/2025
Kathy, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
CINCINNATI, OH
David R|2010 GMC Acadia
Confirmed Service Customer
11/7/2025
fixed the tire at low cost.
11/9/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
CINCINNATI, OH
Ashley W|2025 Buick Enclave
Confirmed Sales Customer
11/7/2025
Everyone was very kind, helpful and communicative. It was an easy process from start to finish.
BRIAN SWEENEY
11/9/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
CINCINNATI, OH
Toni M|2024 Buick Envista
Confirmed Service Customer
11/9/2025
Easy check in and out. Fast and economical. I just feel better about having the dealership that I bought my car from, do my oil changes and maintenance.
11/10/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
MASON, OH
Joyce M|2020 Buick Envision
Confirmed Service Customer
11/14/2025
Kyle Moore takes great care of us!
11/17/2025
Joyce, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
INDEPENDENCE, KY
Michael S|2024 Buick Enclave
Confirmed Service Customer
11/14/2025
Our car was fixed in a timely manner, which is what you would expect. The thing that really separates this service department from others is the friendly personnel.
11/17/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
LOVELAND, OH
Joseph W|2026 GMC Terrain
Confirmed Sales Customer
11/20/2025
Great communication throughout the entire process
SCOTT SWEENEY
11/22/2025
Joseph, we appreciate your positive review about your recent experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
Chimere O|2015 Chevrolet Sonic
Confirmed Service Customer
11/22/2025
Had taken the car to a mom and pop shop, it still won't run. Called Mark Sweeney service and Karrie was wonderful. The plan was to have the car towed to Sweeney, they would evaluate and contact me with details. That was Friday, on Monday Summer called me and also sent a text with the details. I approved the repair. Car was repaired the same day. Came in picked up the car and it runs like a dream. I'm truly grateful for the level of service and care I received. Can't thank you enough.
11/24/2025
Chimere, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
NORTHFIELD, OH
Timothy M|2024 Buick Encore GX
Confirmed Service Customer
11/26/2025
Very friendly
11/26/2025
Timothy, we really appreciate your positive review! If you're ever in need of help, please let us know!
CINCINNATI, OH
Ozie D|2020 Buick Encore GX
Confirmed Service Customer
11/4/2025
Completed in a timely manner
CINCINNATI, OH
Ronald L|2024 GMC Yukon
Confirmed Service Customer
11/5/2025
Staff listened to my concerns about time without a vehicle, etc. and applied a common sense approach to checking my vehicle before performing unnecessary services. They expedited my service to help me while I did not have another vehicle option.
11/6/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
BATAVIA, OH
Keith K|2025 GMC Canyon
Confirmed Sales Customer
11/14/2025
Easiest, most comfortable and lowest pressure car buying experience our family has ever had.
JAMES TATUM
11/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Mark Sweeney Buick GMC and we hope to see you again.
CINCINNATI, OH
Emma P|2023 GMC Sierra 1500
Confirmed Service Customer
11/17/2025
Always friendly, keep you updated on what’s happening with vehicle
11/18/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MASON, OH
Christopher C|2026 GMC Acadia
Confirmed Sales Customer
11/18/2025
Incredibly professional and comfortable experience. Everything was explained to us and all questions were answered. This is the second car that we have purchased from Mark Sweeney and we will continue to do so because of the level of customer service and the knowledge of the team. Thank you for making this a great experience!
SCOTT SWEENEY
11/19/2025
Christopher, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
CINCINNATI, OH
Lloyd P|2024 GMC Terrain
Confirmed Service Customer
11/20/2025
Everything was as promised and finished on time.
11/23/2025
Lloyd, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CINCINNATI, OH
Amy B|2025 GMC Sierra 1500
Confirmed Service Customer
12/2/2025
When an oil change and renewing on my Ziebart was needed, they picked up my truck and delivered it back to me. Way beyond the service of most dealerships.
12/2/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
CINCINNATI, OH
Eric G|2023 GMC Yukon
Confirmed Service Customer
12/3/2025
Easy check in
12/3/2025
Eric, we really appreciate your positive review! Until the next time we meet, take care!
CINCINNATI, OH
Timothy D|2013 Buick Verano
Confirmed Service Customer
12/3/2025
Happy with service
12/3/2025
Timothy, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
NEWPORT, KY
Gary H|2026 GMC Terrain
Confirmed Service Customer
12/2/2025
Whatever I do at this dealership buying a new vehicle or service I can be assured it will be done with professional and friendly attitude. I would recommend this dealership to family and friends.
12/3/2025
Gary, we are so happy to read such a great review about Mark Sweeney Buick GMC! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
CINCINNATI, OH
Anthony S|2013 Buick Encore
Confirmed Service Customer
12/4/2025
I appreciate them getting us in quickly and taking care of us.
12/5/2025
Anthony, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
CINCINNATI, OH
Brit R|2025 Buick Envista
Confirmed Sales Customer
12/5/2025
I’m very happy with my new Buick and the sales experience - The sales team was knowledgeable and no pressure. I’m very happy with my decision.
BRIAN SWEENEY
12/6/2025
Brit, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
Stacy M|2026 Buick Enclave
Confirmed Sales Customer
12/6/2025
No hassle process.
SCOTT SWEENEY
12/6/2025
Stacy, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HAMILTON, OH
Jeffrey S|2019 GMC Acadia
Confirmed Service Customer
12/8/2025
Prompt & professional service and getting it done correctly.
12/8/2025
Jeffrey, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CINCINNATI, OH
Kerry R|2024 GMC Terrain
Confirmed Service Customer
12/15/2025
Great service friendly on time informative and a pleasant waiting area with coffee and water
12/16/2025
Kerry, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
Matt A|2017 Chevrolet Tahoe
Confirmed Service Customer
12/16/2025
great knowledge and service
12/17/2025
Matt, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
Thomas L|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/17/2025
Everybody was really really nice. They were very fast getting the work done all around. Excellent excellent place to take a car or truck.
12/18/2025
Thomas, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Sweeney Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
Nancy M|2026 Buick Encore GX
Confirmed Sales Customer
12/3/2025
Caleb was a great salesman. Very knowledgeable. Rodney in finance was great and not pushy as I have encountered at other dealerships.
CALEB WARMACK
12/3/2025
Nancy, we're glad to hear you found our staff was so knowledgeable and helpful! Until the next time we meet, take care!
CINCINNATI, OH
Herman R|2021 GMC 1500 Sierra
Confirmed Service Customer
12/7/2025
It was ok
12/8/2025
Herman, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
CINCINNATI, OH
Michael S|2024 Buick Enclave
Confirmed Service Customer
12/8/2025
The service was as expected. They did a thorough job and my car was clean. The people I dealt with in the service department and cashier’s office were very friendly.
12/9/2025
Michael, we're happy you found our staff to be so supportive during your experience here at Mark Sweeney Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
LOVELAND, OH
Bobamie V|2024 GMC Yukon XL 1500
Confirmed Service Customer
12/8/2025
Always quick and efficient!
12/9/2025
We are very happy we could provide you with a positive experience! We hope to see you soon!
CINCINNATI, OH
Kathleen M|2013 Buick Verano
Confirmed Service Customer
12/8/2025
The people were all very kind and helpful...
12/9/2025
Kathleen, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
CINCINNATI, OH
Heather A|2023 Buick Envision
Confirmed Service Customer
12/11/2025
CJ was great at understanding my problem with my car. He knew I felt unsafe, and offered me a loaner car until the problem was resolved. He felt the technicians diagnosed the issue; however, after picking up my car, it did not drive correctly. That is when Kyle, the service manager took over. As always, he made certain that everything was corrected and realized that there was more work to be done. Bottom line- they fixed it and happy to have my car back.
12/12/2025
Thank you for choosing Mark Sweeney Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
CINCINNATI, OH
Ethelyn G|2014 Buick LaCrosse
Confirmed Service Customer
12/12/2025
Good
12/12/2025
Ethelyn, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
CINCINNATI, OH
James G|2024 GMC Yukon
Confirmed Service Customer
12/14/2025
Don in service greeted with a smile and was great to work with
12/15/2025
James, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
WEST CHESTER, OH
Frederick K|2024 Buick Envision
Confirmed Service Customer
12/19/2025
Your staff took good care of me.
12/21/2025
Frederick, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
TERRACE PARK, OH
Derrick P|2016 Buick Encore
Confirmed Service Customer
12/19/2025
Staff was nice and service was quick
12/21/2025
Derrick, we're happy you found our staff to be so supportive during your experience here at Mark Sweeney Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
CINCINNATI, OH
Jeffrey S|2016 Buick LaCrosse
Confirmed Service Customer
12/22/2025
Prompt & Professional Service done right!!!
12/22/2025
Jeffrey, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
CINCINNATI, OH
William O|2021 Buick Encore GX
Confirmed Service Customer
12/24/2025
Your service department somehow ‘lost’ my car’s work order and instead of being ready for pickup the day it was supposed to be ready, I wasn’t able to pick it up until Monday…resulting in my being 3 hours late to work.
12/25/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (888) 223-7457 to discuss your concerns, as your satisfaction is of utmost importance to us.
CINCINNATI, OH
Sara W|2026 Buick Enclave
Confirmed Sales Customer
1/5/2026
From the moment we walked in the door and spoke with Brian, to the smooth financing with Rodney and the informational delivery with Caleb, this was an awesome (and non-stressful) car buying experience! Thank you for making it great!
BRIAN SWEENEY
1/6/2026
Sara, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LYNCHBURG, OH
Matthew G|2021 Chevrolet Tahoe
Confirmed Service Customer
1/6/2026
Kyle and the team are always helpful and make the experience quick and easy! Thank you!
1/6/2026
Matthew, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Sweeney Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
Mark W|2026 GMC Sierra 1500
Confirmed Sales Customer
1/9/2026
It was a great vehicle buying experience! I will definitely have my new truck serviced there.
BRIAN SWEENEY
1/9/2026
Mark, congratulations on your new vehicle! We sincerely value your business and look forward to your next visit!
FORT MITCHELL, KY
John W|2026 Buick Enclave
Confirmed Sales Customer
1/9/2026
Loved the attention, advice and great deal!
SCOTT SWEENEY
1/9/2026
John, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
MILFORD, OH
Ricky W|2026 Buick Encore GX
Confirmed Sales Customer
1/9/2026
A number of 1
SCOTT SWEENEY
1/9/2026
Ricky, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
SATELLITE BEACH, FL
Donnie J|2026 GMC Sierra 1500
Confirmed Sales Customer
12/18/2025
Scott is excellent, easiest buying experience you can find. Great inventory and fast fair pricing.
SCOTT SWEENEY
12/19/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINCINNATI, OH
Jacqueline Y|2021 GMC 1500 Sierra
Confirmed Service Customer
12/24/2025
Everyone at Mark Sweeney was so helpful, friendly and nice. They did my service in a fast, professional manner.
12/24/2025
Jacqueline, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
LOVELAND, OH
Joseph G|2020 Buick Envision
Confirmed Service Customer
1/5/2026
Due to parts required for the job being on back order, it took 2 months to get the job completed...Not good. However, what are you going to do if you can not get the required parts? You stay on top of it and keep the customer in the loop, up to date with what is being done to resolve the issue as soon as possible. When the parts arrive, you let the customer know and get the job completed in record time. This is what they did! I am very satisfied with their efforts!
1/5/2026
Joseph, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CINCINNATI, OH
Precious M|2019 Chevrolet Equinox
Confirmed Service Customer
1/7/2026
Got me right in had a fabulous cup of their hot chocolate quick service. Very helpful handled all my questions and concerns with care. Very happy customer. Thank you.
1/7/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CINCINNATI, OH
William M|2015 GMC Terrain
Confirmed Service Customer
1/16/2026
on time and quickly out the door as promised
1/17/2026
William, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Sweeney Buick GMC and we hope to see you again soon!
BELLEVUE, KY
Deborah T|2023 GMC Terrain
Confirmed Service Customer
1/19/2026
I brought my Terrain in for an oil change and to check my windshield washer pump. The pump was found was found to be defective and was replaced under the warranty. Very good, timely service!
1/20/2026
Deborah, we're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.
MONROE, OH